Book your Free Introductory Call
Meet The Team
Laura Ferguson, Acc.FM
Laura Ferguson is an Accredited Family Mediator (Acc.FM) with the Ontario Association for Family Mediation (OAFM) and the founder of Forward Family Mediation, offering private family mediation services across Ontario.
With more than 20 years of experience as a family law clerk, Laura has worked closely with lawyers and clients on all aspects of separation, parenting, support, and property matters, from intake to resolution. Her extensive background in family law administration, combined with advanced mediation training through Riverdale Mediation (Toronto) and Insightful Mediation (Windsor), allows her to help families navigate conflict with clarity and confidence.
Laura’s approach is child-focused, respectful, and solution-oriented. She helps separating couples reduce conflict, communicate more effectively, and reach fair, sustainable agreements that reflect their family’s unique needs. She guides families to move forward, one conversation at a time.
email: laura@fwdmediation.ca
phone number 249-733-9587
_edited.jpg)
.png)
About Susan
Susan understands how overwhelming separation and co-parenting can feel. With 20+ years of experience working alongside families in high-conflict situations, she helps parents find practical solutions that keep children’s needs at the heart of every decision.
​
As a Certified Specialist in Parenting Coordination, a Certified Specialist in Family Law Mediation, and holding Certificate in Children’s Mental Health, Susan brings both expertise and compassion to her work. She provides Voice of the Child Reports so children have a safe way to express their thoughts and feelings, Parenting Plans to guide smoother co-parenting, and Divorce Coaching and Parent Coaching to offer tools, strategies, and encouragement during difficult transitions.
Susan’s approach is supportive, clear, and focused on helping parents move forward with less conflict and more confidence so children can feel secure and thrive in two homes.
​
Susan is also the author of Raising Peace: A Guide for Co-Parenting After Divorce, an interactive resource designed to help parents reduce conflict, strengthen communication, and create a calmer path forward for their families, as well as Zach and Zoe and the Two-House Family, a beautifully illustrated children’s book that gently helps young readers understand life between two homes. Through relatable storytelling and built-in reflection questions, Zach and Zoe’s journey supports children ages 4–10 in navigating family changes with confidence, while giving parents, mediators, teachers, and counselors practical tools to open conversations about emotions, resilience, and the love that connects families—no matter how they are structured.
Connect with Susan Cook
Certified Specialist- Parenting Coordination (FDRIO)
Certified Specialist-Family Law Mediation (FDRIO)
Certificated in Children's Mental Health-UofT
Founder Member FDRIO
Email: susancookmediation@gmail.com
Phone: 905-717-8454
​
Please note: All arrangements, including billing, for Parenting Plans, Parent and Divorce Coaching, and Voice of the Child (VOC) Reports completed with Susan are handled directly by her and are separate from Forward Family Mediation. We are pleased to feature Susan’s services here so that families have an easy way to connect with her and ensure their children’s voices are heard in a respectful and supportive process.
